Become Part of the Refurbishment Movement at Parently

Choosing a Pre-Loved product from Parently is an easy way to make environmentally responsible choices. By giving used items a new life, we help reduce waste and unnecessary purchases. Every product is carefully inspected to ensure it meets our high standards for safety and quality, so you can trust it’s fully functional and safe for your child. For us, it’s about supporting a community of parents who value smart, sustainable choices without compromising on quality.

Pre-Owned vs. New – What's the Difference?

Most of our rental products are available as both Pre-Loved and New – in other words, previously used or factory new. But the choice between a Pre-Loved and a New product is about more than just the condition.

  • Rent Pre-Loved

    • Condition: Cleaned, tested, and fully functional
    • Usage: Has been used previously
    • Wear: Plastic may have minor scratches, textiles may be sun-faded
    • Sustainability: Reuse reduces waste and resource consumption
    • Price: More affordable than renting a new product
    • Selection: Opportunity to find older or discontinued models
  • Rent New

    • Condition: Factory new in original packaging
    • Usage: Never used
    • Wear and tear: None
    • Sustainability: Higher environmental impact
    • Price: Lower price than buying new
    • Selection: Current products

Which option suits you best?

See how our repair and maintenance process works

This is how we repair and maintain all our products in our warehouse.

1. Inspection

We begin by carefully inspecting each product to ensure it is complete, examining it for any signs of wear that need to be repaired, and ensuring that it functions perfectly according to the manufacturer's specifications. This thorough evaluation is crucial for maintaining safety standards and determining the steps needed in the refurbishment process. Read more about our view on use and care here.

2. Cleaning & Repair

Our repair process is designed to restore each product to its original quality and function. It involves disassembly (if needed), followed by a thorough cleaning process using only non-toxic, child-safe cleaning agents. After cleaning, the product is reassembled and undergoes a final inspection to ensure it meets our high standards for functionality and aesthetics.

3. Quality and safety control

After repair, each product undergoes extensive safety testing in accordance with the original manufacturer's guidelines. Following this testing, items are packaged in eco-friendly, sustainable materials and delivered with a warranty for added peace of mind. We also give each product a personal touch—a label signed by the technician responsible for its refurbishment—demonstrating our commitment to quality and personalized service.

Why choose "Pre-Loved"?

Our "Pre-Loved" products offer a smart, eco-friendly choice by reducing waste and extending the life cycle of quality products. When you rent a product from Parently, you not only get a sustainable solution but also a product that meets the highest safety and quality standards – guaranteed to be "as good as new, only better". This is our promise to you, so you can fully trust our products and our values.