Delivery in Sweden & Denmark

Delivery

Found a product you want to rent? On this page, you'll find all the information about the delivery and pickup options we offer when you rent from us. Take a look and choose the option that makes your experience as easy and smooth as possible!

Delivery Options

  • Delivery to a postal agent (DHL)

    Cost: SEK 90 per order

    • Choose the flexible option to pick up your product when it suits you best. We deliver to all DHL service points in Sweden within 5-7 business days.
    • Find your nearest service point here: DHL ServicePoint Finder
    • Please note: If you do not pick up your parcel in time, a fee of SEK 299 will be charged.

  • Home delivery (DHL)

    Cost: SEK 399 per order

    • Possibly the most convenient option if you want delivery directly to your home.
    • We offer home delivery on weekdays and Saturday mornings.

Pickup options

  • Pick up at our warehouse in Stockholm

    Cost: Free

    • If you need the product even faster, within 1-2 days, please contact us and we will do our best to arrange an express pickup.
    • Pick up your order at our warehouse at Götgatan 1B, 172 30 Sundbyberg on the delivery day you selected when placing the order.
    • Opening hours are Mon-Fri 10 AM - 6 PM.

  • Pick up at Arlanda

    Cost: SEK 199 per item (includes pickup and return)

    • For selected short-term products rented for a maximum of 3 months, we offer pickup and return at Arlanda Airport.
    • Pickup and return take place at the baggage storage on level 1, Terminal 5.
    • You can pick up and return the product 24/7. Read more here.
    Explore the range

Wondering how to return a product?

On this page, we have gathered all the information you need about our return process, so you can feel confident knowing what to do when your family's needs change.

See our return options

FAQ

Where do you deliver?

We deliver throughout Sweden. Both to postal agents and directly to your home.

Selected short-term products can also be picked up at Arlanda. See our selection and read more here.

Can I choose which agent my order is delivered to?

You cannot choose a specific agent when placing your order, but DHL usually selects the agent closest to your home address.

To find the nearest agent, you can use DHL's online tool: DHL ServicePoint Finder

How long is the delivery time?

We deliver to all DHL service points in Sweden within 5-7 business days. In Stockholm, we offer a pickup option that is available within 3 business days of placing your order.

Please contact us at hej@parently.se if you need express delivery or pickup and we will try to arrange it.

I haven't received any information about my delivery – when will it arrive?

As soon as your order has been packed, you will automatically receive delivery information and a tracking link. Keep an eye on the inbox of the email address you used when placing the order. If the delivery date is more than 4 days away, the tracking link will probably not be available yet.

Should I keep the product's packaging?

We recommend that you keep and store the product's packaging for the duration of the rental period. This facilitates the return process and provides the right conditions for a safe delivery, allowing us to rent the product to the next family.

When does my subscription start?

The subscription starts when you pick up/receive the product.

See all FAQs
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