At Parently, we offer you many different options for delivery and product returns. Choose the option that suits your needs. Click on the following item, which will take you directly to the desired chapter:
Delivery options
1. Pick up yourself (Stockholm only)
If you have chosen collection, you can collect your products on the delivery day specified in the order. Self collection is also the fastest way to get your product if you need it within 1-2 days (please contact us separately for express collection).
Collection takes place in Stockholm-Sollentuna at this address:
Turebergs allé 2
191 62 Sollentuna
Opening hours: Monday - Friday 9am - 4pm (if the warehouse is not staffed during this time, please use our self-pick-up area and scan the QR code to register your pick-up)
Cost: Free
2. Delivery to the point of issue
One of the most chosen options is delivery to the delivery point. This option gives you the flexibility to pick up the items when it's most convenient for you.
Cost: SEK 90
3. Home delivery
If you want the products delivered to you, this is possible on a weekday and also on Saturday mornings. This service costs SEK 340 per delivery.
Cost: SEK 340
Return option
The following sections describe the different return options you have. For the general returns process, please click here .
1. Self-return to our warehouse in Stockholm
If you live in Stockholm, you can return the items directly to our warehouse during opening hours (Mon-Fri 9 a.m. to 4 p.m.). If the warehouse is not staffed during this time, please use our returns area and scan the QR code to register your return.
Cost: Free
2. Return to delivery point
When you choose this option, you need to pack the items properly so that they can be sent with one of our logistics partners (DHL, PostNord). You will receive a return label that you need to place on the box and you can then hand it in at one of DHL's self-service locations.
Cost: SEK 90 per box
3. Home pickup
Choose this option if you prefer to have your products collected at home. You need to pack the product in a suitable box and then choose a desired collection date.
Cost: SEK 340 per box
Important notes
- Please note that return shipping is not included in the price and must be arranged and paid for separately.
- Products must be returned/received back to our warehouse by the last day of your subscription period to avoid an additional Month being charged. This is necessary so that we can ensure that the products can be handed out again to other parents in time.